Depending on the method of delivery. Your order’s tracking number will be emailed to you if applicable when your order is being dispatched.

Please allow up to 24 hours as sometimes the orders are not scanned right away.

Click HERE for DHL Express Tracking

It depends on the product, we carry various seasonal items, one of a kind pieces and other items that may not be back in stock. However, if an item is out of stock and you have a special request, please contact us and we would love to see if we can place a custom order for you depending on the items requested.

Also, as an added tip, if you would like to be notified when an item is restocked, select the product and size you want and click on “Notify Me” to enter your emai

If you are not completely satisfied with your order,  we gladly accept returns on unworn items. Of course, they must be in original condition with the factory tags still factory attached (excluding items such as: Clearance, Sale, Accessories, Candles, Swimwear, Intimates, Handmade and Vintage)

We offer simple returns for all US orders. For information, please visit our RETURNS PAGE

Check your spam and junk folders. Sometimes depending on your settings and host, your mail may have been directed to a junk or ‘Promotions’ folder. Please check here first before submitting a contact form.

We offer free express shipping in USA on orders of $199+!             

For a full outline of international shipping cost and times, please click HERE.

Our goal s to have your order processed within 24 hours from the time you placed it.

You should receive a confirmation email also confirming with you that it has been sent.

Please take into consideration if it is a holiday season, or a busy time of year, sales and back orders sometimes change this, and we ask during these times to allow up to 48 hours for your item to be shipped. Also note, we do not operate on weekends, so if you’ve ordered late on Friday or over the weekend, your order will not be dispatched until Monday.